Bill options

  • physical bill

  • paperless (electronic invoice)

  • physical bill + electronic invoice

*Charges may apply to receive a physical bill each month. 


EFT (Electronic Funds Transfer) is our autopay option which allows you to use your debit/credit card or the information from your bank account to make payments. Automatic payments are processed on the 18th of each month. We comply with all PCI compliance measures and best industry practices.

Autopay setup
We can set EFT for your account over the phone by calling 877 745 4646, or you can sign up by logging into your E-Care account. Under the Welcome tab, select View/Edit Autopay Options, and follow the provided instructions.


Manage your account online.

To setup your e-care . . .
Contact Customer Support at 877 745 4646, to setup a login ID and password of your choosing. 

How do I change my e-care password?
Click the button below to visit the E-Care login screen. Next, click the “Reset Password” button, and follow the instructions.


Pay online using e-care, over the phone or in person at one of our Lingo Networks offices. We accept all major credit cards excluding American Express.

Staunton office

23 N Central Ave, Staunton, VA 24401


Galax office

1118 E Stuart Dr, Galax, VA 24333